A black and white circle with a circle in the middle on a white background.

Brooks Insurance Agency

We provide insurance that’s built around you—your priorities, your pace, your peace of mind.

OUR SERVICES

Coverage That Fits Your Life

We believe every policy should feel personal. That’s why our clients trust us—to provide the thoughtful service and dependable coverage that puts people first.


Whether you're insuring your first car or managing a growing business, our team listens, adapts, and delivers the right protection—without the runaround. With decades of experience, deep local roots, and a true commitment to service, we make sure you're covered in every way that counts.

A black and white icon of a shield with a person 's face inside of it.

Personal Insurance

A black and white drawing of a briefcase under an umbrella.

Commercial Insurance

A black and white drawing of a shield with a heart inside of it.

Life Insurance

A black and white icon of a certificate with a dollar sign on it.

Bond Services

A snowy mountain is visible through the trees in the foreground.
A city skyline is reflected in a lake in a park.
OUR MISSION

Locally Grounded. Personally Invested.

At Brooks Insurance Agency, our mission is to provide dependable protection with a personal touch—empowering individuals, families, and businesses to make informed decisions with confidence. As a family-owned agency rooted in community, we’re committed to building lasting relationships and delivering real guidance for the risks of today and the plans of tomorrow.

This is paragraph text. Click it or hit the Manage Text button to change the font, color, size, format, and more. To set up site-wide paragraph and title styles, go to Site Theme.

Founded With a Clear Purpose: Service and Trust

1.

Big Picture Protection, Hometown Service

From first-time homeowners to established business owners, we bring deep expertise and neighborly support. We don’t just write policies—we build relationships, one call at a time.

2.

Trusted by the Community—Proven by Results

With decades in Dallas and Gaston County, honors like the Founders Award and “Best Insurance Agent” reflect our commitment—but the loyalty of our clients is the recognition we value most.

What Our Clients Say

A pair of black quotation marks on a white background.
  • An aerial view of a city skyline at sunset.

    Darrell Bailey

    "The friendly team at Brooks Insurance are an incredible group of individuals who have always been there to help me for years with my insurance needs. They are super responsive and extremely knowledgeable regarding my insurance questions. I would high recommend John, Sara, Minor, & Dotty to anyone looking for Auto, Homeowners, Umbrella, Contents, and possibly other types of insurance. Thanks for all you do...great job!"

    Button

  • David Rhyne

    "I have been with Brooks Insurance Agency so long that I’ve lost count of the years. Everyone there is so friendly, thoughtful, and very good at what they do. They’re always there to answer questions and make sure you understand what they’re telling you without all the insurance jargon. I would recommend anyone to Dottie and the team!"

    Button

  • Steven Bolch

    "Brooks is the best insurance agent, period. If you go anywhere else, you are wasting your time and money. We had our renters with them and now we gave our home owners and our vehicle polices bundled. Dotty and Sara are the bomb dot com!"

    Button

  • Bruce Hurlburt

    "Brooks Insurance Agency is easy to work with and I have been with them for over 10 years.

    I have worked with them in processing the paperwork due to an auto accident and a roof replacement due to a hailstorm. They took care of everything in a timely manner."

    Button

  • Georgeanna Ray

    "The absolute best insurance company! They are immediate to help you with any needs you have, always friendly and professional. I have been with Dottie for over 20 years and it was the best decision."

    Button

  • Holy Trinity Lutheran Church Gastonia

    "They are a great local agency! Minor Adams has been my contact for several years and he always works with me to get the best (lowest) rates for the coverages we need. A+ service :)"

    Button

  • Andrew McDaniel

    "The entire Brooks team makes a point to make sure you are always properly covered at the best value. The service provided is head and shoulders above anyone else I've ever used."


    Button

  • John Orlando

    "Sara from this office was excellent! Very down to earth and very knowledgeable of the entire insurance buying and quoting process. She is a very good communicator. I enjoyed the whole process from quote to purchase! I will be recommended this place to everyone!"

    Button

Ready to Get Covered?

We’ll take the time to understand your needs, explain your options, and guide you toward the right protection—without the hassle, and always with heart. When you’re ready, we’re here.