About Brooks Insurance Agency

Who We are

Local Coverage. Personal Care. Trusted Since Day One.

At Brooks Insurance Agency, we believe insurance should feel less like a transaction and more like a conversation—with someone who understands where you’re from and what you value.


Born and rooted in the heart of Gastonia and Dallas, NC, we’re a family-owned independent insurance agency committed to safeguarding what matters most to our neighbors.


We don’t answer to a single carrier—we answer to you. That independence means you get options, not obligations.


With access to a wide network of top-rated insurance companies, we shop the market for you to find a policy that strikes the right balance between price, protection, and peace of mind.

Contact Us

More Than a Policy. A Personal Relationship.

Insurance isn’t one-size-fits-all, and neither is our service. Our licensed agents take the time to learn about your life, your business, and your goals. Whether you’re adding a teen driver, expanding your business, or buying your first home, we’re here to guide you through it—today, tomorrow, and for all the changes life brings


We act as your personal advisor and advocate. That means when claims happen or questions arise, you won’t be left dialing a 1-800 number. You’ll call us. And we’ll be here, ready to help.

Recognized Excellence, Rooted in Community

Founders Award, Charlotte Branch

Awarded for excellence in client service and lasting relationships—proof that going the extra mile is our standard.

Best Insurance Agent in Gaston County

Voted by the community, this honor celebrates John’s trusted guidance, personal service, and deep local roots.

4.9-star rating across 50+ Google reviews

Real feedback. Real people. A near-perfect rating that reflects the care, clarity, and consistency we bring to every client.

These honors reflect what we strive for every day—earning your trust and exceeding expectations.

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Meet Our Team

Your neighbors. Your advocates. Your insurance experts.

At Brooks Insurance Agency, we go out of our way to treat our clients like people, not policies. With deep local roots and decades of combined industry experience, our team brings personalized insight and dependable guidance to every client conversation.


Whether you're calling with a quick question or needing help during a claim, you're speaking with someone who knows your name—and cares about your outcome.

📞 Call 704-922-5133

We Bring Hometown Heart—with Big-City Coverage

At Brooks Insurance Agency, you’ll always get the small-business attention you deserve—with the resources and reach to protect what matters, wherever life takes you. Whether you’re down the street or managing a business two counties over, we pair local care with wide-ranging options that truly fit.

  • Personalized Service

    We take the time to get to know you—your street, your story, your goals—and match you with coverage that fits your life, not just your premiums.

  • Education Over Sales

    We explain your policies in plain language. No jargon, no pressure—just honest, expert advice that empowers you to make informed decisions.

  • Trusted Partnerships

    We work only with top-tier insurance carriers known for their financial strength and service. We vet our partners as carefully as we guide our clients.

A large white house with green shutters sits in the middle of a lush green field
We’re Real People—Not a 1-800 Number

We Believe in Looking After Your Interests

We’re real people who live and work in your community—and we treat every client like family. Whether you need to file a claim, add a vehicle, or simply ask a question, we’re here to help—today, tomorrow, and for all the changes life brings.